Frequently Asked Questions
Everything you need to know about your Deploy Football gear.
How long does shipping take for my football gear?
Standard shipping typically takes 3-5 business days within Australia, while express shipping arrives in 1-2 business days. International delivery times vary by location.
What is your return policy for footballs and apparel?
We offer a 30-day return policy for unused items in their original packaging. Please ensure all tags are attached and the product is in resalable condition.
Do you offer bulk discounts for clubs or schools?
Yes, we provide specialized pricing for bulk orders, team kits, and community football clubs. Please contact our sales team via the 'Club Enquiries' page for a custom quote.
How do I ensure I choose the correct football size?
Size 3 is recommended for ages 5-9, Size 4 for ages 10-13, and Size 5 is the standard professional size for ages 14 and up.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to follow its journey.
Are your footballs FIFA Quality Pro certified?
Many of our professional-tier match balls are FIFA Quality Pro certified, ensuring they meet the highest global standards for weight, water absorption, and shape retention.